Welcome to the official website of Alanya Transfer Club. These Terms of Use define the conditions under which visitors and customers may use our Website and related services. By accessing and using www.alanyatransferclub.com, you agree to comply with the terms described below. If you do not accept these terms in full, you should not use our Website or services.

Definitions

Website

The official domain www.alanyatransferclub.com, including all underlying technology, content, text, media, design, and booking systems provided by Alanya Transfer Club.

User

Any person or legal entity who visits, uses, or books a transfer service through our Website.

Services

Transportation services offered by Alanya Transfer Club, including Alanya airport transfers, hotel transfers, private transportation, and VIP vehicle services.

Terms

The rules and conditions contained in this document, which regulate the use of the Website and the services provided through it.

General Use of the Website

Acceptable Use Policy

The Website and services are intended strictly for lawful and personal use. By using our platform, you agree not to engage in any activity that may harm the Website, our business operations, or other users.

You may not:

• Use the Website for commercial purposes without our consent

• Attempt to access secure parts of the system without authorization

• Copy, distribute, or exploit Website content without permission

• Upload malicious code, malware, or spam

Access and Termination

Alanya Transfer Club reserves the right to limit or terminate access to users who violate these terms or misuse our services. Access can be revoked at any time, with or without notice, especially in cases of fraudulent behavior or repeated misuse.

Our Services and Booking Policies

Availability of Services

All transportation services displayed on the Website are subject to availability. While we strive to maintain real-time updates, we do not guarantee service availability unless a reservation is confirmed via email.

Booking and Confirmation

To successfully make a reservation with Alanya Transfer Club, Users must:

• Enter accurate and complete travel details (flight time, hotel, number of passengers, etc.)

• Choose a valid payment option provided on the Website

• Agree to these Terms of Use and our Privacy Policy

• Receive a confirmation email upon successful payment

Booking confirmations are sent via email. If you do not receive confirmation within a reasonable time, please contact us immediately.

Cancellations and Refunds

Cancellation Policy

Cancellations must be requested through official communication channels. The refund policy is as follows:

• Cancellations made more than 24 hours before the scheduled pickup may be eligible for a full refund.

• Cancellations made within 24 hours of the pickup time may not be refunded.

• No-shows and incorrect booking details are not eligible for refunds.

We are not responsible for third-party payment delays or fees caused by banks or other processors.

User Responsibilities

When you use Alanya Transfer Club services, you agree to the following:

• Provide true, current, and complete information at all times

• Use your real identity and not impersonate any other person

• Refrain from engaging in illegal, misleading, or abusive behavior

• Maintain confidentiality of booking information and email correspondence

• Accept responsibility for all transactions made under your account or name

Users are fully accountable for the consequences of providing inaccurate or false information.

Intellectual Property Rights

All content on this Website — including text, graphics, code, logos, icons, and interface designs — is the exclusive property of Alanya Transfer Club.

You are not allowed to:

• Copy, distribute, or publicly display Website content without written permission

• Modify or replicate the Website for commercial gain

• Use our trademarks or branding without consent

Violation of these rights may lead to legal consequences under intellectual property law.

Limitation of Liability

While Alanya Transfer Club works diligently to maintain a smooth and user-friendly platform, we do not guarantee the Website will always be error-free or continuously available.

We are not liable for:

• Service delays due to traffic, weather, or unforeseen circumstances

• Booking errors made by the User

• Downtime or technical malfunctions

• Losses resulting from the misuse or misinterpretation of our Website

• Damages caused by third-party platforms or payment systems

Use of our Website and services is at your own risk.

Privacy and Data Protection

Data Collection

We collect user data to improve our service quality and provide accurate bookings. This may include personal identifiers such as name, phone number, email, and travel itinerary.

Data Security

Alanya Transfer Club implements strong technical and organizational safeguards to protect your personal data. While we aim to ensure complete security, Users acknowledge that no online platform is 100% risk-free.

For more details, refer to our Privacy Policy, which is available on the Website.

Jurisdiction and Legal Compliance

These Terms are governed by the laws of the Republic of Turkey. Any legal disputes shall be subject to the jurisdiction of Alanya courts and enforcement offices.

If a dispute arises, both parties agree to attempt to resolve the matter amicably before taking legal action.

Changes to the Terms

We reserve the right to update or modify these Terms of Use at any time. Changes will be posted on the Website and will take immediate effect.

Users are responsible for regularly reviewing these Terms to stay informed about any updates.